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Genesys Cloud Communicate on Windows Pc

Developed By: Genesys Telecommunications Labs, Inc

License: Free

Rating: 3,0/5 - 74 votes

Last Updated: April 21, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 20240910.516
Size 53.2 MB
Release Date September 23, 24
Category Communication Apps

App Permissions:
Allows applications to open network sockets. [see more (13)]

What's New:
* Update to help extend lifetime of user's session* Translation updates [see more]

Description from Developer:
Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system f... [read more]

App preview ([see all 3 screenshots])

App preview

About this app

On this page you can download Genesys Cloud Communicate and install on Windows PC. Genesys Cloud Communicate is free Communication app, developed by Genesys Telecommunications Labs, Inc. Latest version of Genesys Cloud Communicate is 20240910.516, was released on 2024-09-23 (updated on 2024-04-21). Estimated number of the downloads is more than 10,000. Overall rating of Genesys Cloud Communicate is 3,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 74 users, 29 users had rated it 5*, 34 users had rated it 1*.

How to install Genesys Cloud Communicate on Windows?

Instruction on how to install Genesys Cloud Communicate on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Genesys Cloud Communicate on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Genesys Cloud Communicate using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Genesys Cloud Communicate" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Genesys Cloud Communicate on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Genesys Cloud Communicate" on the home screen of NoxPlayer, just click to open it.

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Download older versions

Other versions available: 20240910.516.

Download Genesys Cloud Communicate 20240910.516 on Windows PC – 53.2 MB

Elevate your business communication with the Genesys Cloud™ Communicate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere.

- Use your dedicated Genesys Cloud business phone number to make and receive calls.
- Keep your business and personal phones separate.
- Make and receive calls using Wi-Fi, even in areas with poor cellular coverage.
- Search for people and groups in your organization and personal contacts.
- View your call history and return missed calls.
- Check your inbox to review your voicemails, recordings and faxes.
* Update to help extend lifetime of user's session
* Translation updates
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to record audio.
Allows a calling application which manages it own calls through the self-managed ConnectionService APIs.
Allows an application to modify global audio settings.
Allows an application to write to external storage.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to disable the keyguard if it is not secure.
Allows applications to connect to paired bluetooth devices.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows access to the list of accounts in the Accounts Service.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to read from external storage.