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Mobile Office for Genesys on Windows Pc

Developed By: idealsystems

License: Free

Rating: 5,0/5 - 1 votes

Last Updated: April 22, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 11.6.1
Size 44.6 MB
Release Date September 20, 24
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (17)]

What's New:
Bugfixes and improvements:-Improved voicemail handling: timestamps and unread voicemail notification-Improved keypad functionality: paste copied number-Show... [see more]

Description from Developer:
With Mobile Office for Genesys , we provide you the ability to extend the customer journey and communication to virtually anyone in your company or organisation by mobilising the s... [read more]

App preview ([see all 9 screenshots])

App preview

About this app

On this page you can download Mobile Office for Genesys and install on Windows PC. Mobile Office for Genesys is free Business app, developed by idealsystems. Latest version of Mobile Office for Genesys is 11.6.1, was released on 2024-09-20 (updated on 2024-04-22). Estimated number of the downloads is more than 1,000. Overall rating of Mobile Office for Genesys is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 1 users had rated it 1*.

How to install Mobile Office for Genesys on Windows?

Instruction on how to install Mobile Office for Genesys on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Mobile Office for Genesys on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Mobile Office for Genesys using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Mobile Office for Genesys" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Mobile Office for Genesys on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Mobile Office for Genesys" on the home screen of NoxPlayer, just click to open it.

Discussion

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With Mobile Office for Genesys , we provide you the ability to extend the customer journey and communication to virtually anyone in your company or organisation by mobilising the same tools agents use in your contact center onto the mobile devices in your company. Branch managers, field technicians, home workers, store managers, anyone can now handle customer interactions without losing the ability to manage and monitor the interaction.
Bugfixes and improvements:
-Improved voicemail handling: timestamps and unread voicemail notification
-Improved keypad functionality: paste copied number
-Show local contact name in push notification instead of phone number
-Fix for failing outbound calls
-Fix for users that are unable to hang up calls
Allows applications to open network sockets.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows applications to access information about networks.
Allows an application to record audio.
Allows an application to read the user's contacts data.
Allows applications to connect to paired bluetooth devices.
Allows an application to modify global audio settings.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Must be required by a ConnectionService, to ensure that only the system can bind to it.
Allows read access to the device's phone number(s].
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows access to the vibrator.
Required to be able to access the camera device.
Allows an application to write to external storage.
Allows applications to access information about Wi-Fi networks.
Allows a calling application which manages it own calls through the self-managed ConnectionService APIs.
Allows an app to use fingerprint hardware.