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RISE Remote Service on Windows Pc

Developed By: rise technologies GmbH

License: Free

Rating: 5,0/5 - 1 votes

Last Updated: April 25, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 3.2.0
Size 207.5 MB
Release Date June 23, 24
Category Productivity Apps

App Permissions:
Allows an application to read from external storage. [see more (15)]

What's New:
We've made some great improvements to our app and optimized it for working in poor network conditions.These are the new features:Support requests can now... [see more]

Description from Developer:
With RISE, you can take your remote service in mechanical and plant engineering to the next level. Because there is much more to it than a software solution to occasionally provide... [read more]

App preview ([see all 10 screenshots])

App preview

About this app

On this page you can download RISE Remote Service and install on Windows PC. RISE Remote Service is free Productivity app, developed by rise technologies GmbH. Latest version of RISE Remote Service is 3.2.0, was released on 2024-06-23 (updated on 2024-04-25). Estimated number of the downloads is more than 10. Overall rating of RISE Remote Service is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 1 users had rated it 1*.

How to install RISE Remote Service on Windows?

Instruction on how to install RISE Remote Service on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install RISE Remote Service on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install RISE Remote Service using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "RISE Remote Service" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install RISE Remote Service on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "RISE Remote Service" on the home screen of NoxPlayer, just click to open it.

Discussion

(*) is required

With RISE, you can take your remote service in mechanical and plant engineering to the next level. Because there is much more to it than a software solution to occasionally provide remote support. RISE digitizes the entire service process between all stakeholders involved.

Whether end customers, dealers or service partners - with the RISE Remote Service you offer fast and effective support for technical problems and facilitate escalation over several service levels - without waiting time, without media breaks and without loss of quality. Global collaboration and remote support is thus even faster and more efficient within your entire service organization.

The most important functions at a glance:
- RISE provides an overview of your complete asset base. This allows you to offer your service technicians, service partners and customers easy access to your machines.
- RISE maps your organizational structure and thus connects all stakeholders involved even faster and easier.
- All those involved can access a complete history of the service cases processed so far in order to solve technical problems even faster
- Contacting the Help Desk has never been easier. Thanks to the automatic transmission of the asset data, the right employee can start providing support immediately.
- Customers and operators receive effective support via interactive chat. Write messages and transmit images in the highest quality and without restrictions.
- Start video conferences to be there digitally and help analyze and solve the problem.
- Escalate your service case to a higher service level or invite additional experts. Bring everyone to the virtual table in no time.
- Document your support case in order to archive it in a structured manner.
We've made some great improvements to our app and optimized it for working in poor network conditions.

These are the new features:

Support requests can now also be made offline
Working in open cases, such as sending messages or editing images, is now also possible offline
Open cases, including all content, are now automatically saved on the smartphone - so all important information is also available offline
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows applications to open network sockets.
Required to be able to access the camera device.
Allows an application to record audio.
Allows an application to modify global audio settings.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about networks.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows access to the vibrator.
Allows applications to connect to paired bluetooth devices.
Allows a calling application which manages it own calls through the self-managed ConnectionService APIs.
Allows applications to access information about Wi-Fi networks.
Allows an application to write the user's calendar data.
Allows an application to read the user's calendar data.