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RingCX AI Workforce Management on Windows Pc

Developed By: RingCentral

License: Free

Rating: 5,0/5 - 1 votes

Last Updated: August 04, 2026

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 26.02
Size 1 MB
Release Date May 01, 26
Category Business Apps

What's New:
Updated to support RingCentral AI WFM 26.01 [see more]

Description from Developer:
**THIS APP IS ONLY FOR EXISTING RINGCX AI WORKFORCE MANAGEMENT CUSTOMERS!**

*Visit the RingCentral website to learn more about the modern workforce management software solution fo... [read more]

App preview ([see all 16 screenshots])

App preview

About this app

On this page you can download RingCX AI Workforce Management and install on Windows PC. RingCX AI Workforce Management is free Business app, developed by RingCentral. Latest version of RingCX AI Workforce Management is 26.02, was released on 2026-05-01 (updated on 2026-08-04). Estimated number of the downloads is more than 5. Overall rating of RingCX AI Workforce Management is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 0 users had rated it 1*.

How to install RingCX AI Workforce Management on Windows?

Instruction on how to install RingCX AI Workforce Management on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install RingCX AI Workforce Management on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install RingCX AI Workforce Management using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "RingCX AI Workforce Management" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install RingCX AI Workforce Management on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "RingCX AI Workforce Management" on the home screen of NoxPlayer, just click to open it.

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Download older versions

Other versions available: 26.02.

Download RingCX AI Workforce Management 26.02 on Windows PC – 1 MB

**THIS APP IS ONLY FOR EXISTING RINGCX AI WORKFORCE MANAGEMENT CUSTOMERS!**

*Visit the RingCentral website to learn more about the modern workforce management software solution for contact centers.*

Say goodbye to outdated systems and embrace a smarter, more streamlined approach to managing your contact center. The RingCentral AI Workforce Management app empowers agents, supervisors, and WFM analysts with tools to enhance scheduling, communication, and efficiency—all within a user-friendly interface designed to drive engagement and productivity.

Are your agents engaged in scheduling? They should be. Managing a contact center is no small task, and maintaining top service levels while optimizing resources demands modern technology. AI Workforce Management delivers real-time insights and seamless communication, empowering your team with instant access to critical data—whether in or out of the contact center.

For Agents, the App Means Simplicity and Control
A modern contact center requires engaged agents, and this app makes it effortless for them to stay informed and connected. With just a few taps, agents can:
- Instantly receive notifications and updates
- View their schedules on demand
- Request time off or log sick leave
- Check company memos or important updates
- Mark themselves as late if necessary

For Supervisors, the App Means Command and Collaboration
Supervisors need more than oversight—they need actionable insights to optimize team performance. This app provides supervisors with an all-in-one solution, enabling them to:
- View real-time attendance data, including arrival/attendance summaries and ASAM records
- Adjust attendance records, like marking agents as on time, late, or absent
- Monitor adherence in real-time and see which agents are on task
- View today’s schedule and individual agent shifts
- Review and approve pending time-off requests
- Communicate effortlessly by sending individual or group messages
- Post updates to team memos or announcements
- Review and approve agent profile photo changes

Your Contact Center, Powered by the Future

Ready to take your workforce management to the next level? Let RingCentral help you create a smarter, more connected contact center today!
Updated to support RingCentral AI WFM 26.01