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FocalScope Help Desk Mobile on Windows Pc

Developed By: FocalScope Pte Ltd

License: Free

Rating: 3,1/5 - 10 votes

Last Updated: April 17, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 1.3.0
Size 3.8 MB
Release Date January 02, 19
Category Productivity Apps

App Permissions:
Allows applications to open network sockets. [see more (3)]

What's New:
- Updated UI - Updated notification module (switch to Firebase Cloud Messaging)- BEWARE! Minimal Android version for this release is Android Lollipop (5.0) [see more]

Description from Developer:
FocalScope provides you with the technology to bring your customer service and live chat to the next level. FocalScope is a help desk and email ticketing solution which ensures th... [read more]

App preview ([see all 3 screenshots])

App preview

About this app

On this page you can download FocalScope Help Desk Mobile and install on Windows PC. FocalScope Help Desk Mobile is free Productivity app, developed by FocalScope Pte Ltd. Latest version of FocalScope Help Desk Mobile is 1.3.0, was released on 2019-01-02 (updated on 2024-04-17). Estimated number of the downloads is more than 500. Overall rating of FocalScope Help Desk Mobile is 3,1. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 10 users, 3 users had rated it 5*, 3 users had rated it 1*.

How to install FocalScope Help Desk Mobile on Windows?

Instruction on how to install FocalScope Help Desk Mobile on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install FocalScope Help Desk Mobile on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install FocalScope Help Desk Mobile using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "FocalScope Help Desk Mobile" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install FocalScope Help Desk Mobile on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "FocalScope Help Desk Mobile" on the home screen of NoxPlayer, just click to open it.

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Download older versions

Other versions available: 1.3.0.

Download FocalScope Help Desk Mobile 1.3.0 on Windows PC – 3.8 MB

FocalScope provides you with the technology to bring your customer service and live chat to the next level. FocalScope is a help desk and email ticketing solution which ensures that you stay organised and deliver powerful customer support – no matter if you are receiving hundreds or millions of emails. With FocalScope Mobile, you can access all your important emails, contacts and tasks on the go. Whether you’re a support agent, manager, or CEO, you can now enjoy the powerful email and customer support features of your office FocalScope instance directly on your Android. Whether you are attending to customer queries, assigning tasks to your employees or checking up on SLA dependent tasks, with FocalScope Mobile you are never left out of the loop.
FocalScope Mobile gives you the following powerful features:
• Access all your private and departmental email, tickets, and alerts
• Exchange internal notes on emails with your team using email notes
• A clear overview of all SLA-dependent tasks
• Assign emails and tickets to yourself or your colleagues
• Access your corporate address book on the move
• True Push notification ensuring real time updates
• Access to your data even when your mobile device is not connected to the internet (data is synchronized and stored on the device)

FocalScope works with all email servers which support POP3, SMTP or IMAP. Customer support has never been this mobile or this easy! To access the mobile version you will need a FocalScope account. It is easy to sign up on www.focalscope.com. Get your whole team on to FocalScope, become more productive and transform your customer service.
Get your FocalScope Mobile Client today. Manage your email communication from the palm of your hand and start delivering 21st-century customer support.
- Updated UI
- Updated notification module (switch to Firebase Cloud Messaging)
- BEWARE! Minimal Android version for this release is Android Lollipop (5.0)
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.