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CA Cloud Service Management on Windows Pc

Developed By: CA Inc.

License: Free

Rating: 4,5/5 - 44 votes

Last Updated: December 24, 2023

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 4.3.0
Size 27.2 MB
Release Date March 10, 16
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (9)]

Description from Developer:
The CA Cloud Service Management app lets your End Users log issues from any place, any time and delivered using an intuitive user experience. It integrates your service desk reques... [read more]

App preview ([see all 17 screenshots])

App preview

About this app

On this page you can download CA Cloud Service Management and install on Windows PC. CA Cloud Service Management is free Business app, developed by CA Inc.. Latest version of CA Cloud Service Management is 4.3.0, was released on 2016-03-10 (updated on 2023-12-24). Estimated number of the downloads is more than 1,000. Overall rating of CA Cloud Service Management is 4,5. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 44 users, 33 users had rated it 5*, 3 users had rated it 1*.

How to install CA Cloud Service Management on Windows?

Instruction on how to install CA Cloud Service Management on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install CA Cloud Service Management on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install CA Cloud Service Management using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "CA Cloud Service Management" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install CA Cloud Service Management on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "CA Cloud Service Management" on the home screen of NoxPlayer, just click to open it.

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Download older versions

Other versions available: 4.3.0.

Download CA Cloud Service Management 4.3.0 on Windows PC – 27.2 MB

The CA Cloud Service Management app lets your End Users log issues from any place, any time and delivered using an intuitive user experience. It integrates your service desk requests and assets to help you manage your IT support issues effectively.

An end user can login using their organization domain credentials (if SSO is configured) or their Cloud Service Management username and password and take advantage of the following features:
• Create tickets using the service catalog and attach pictures and location information
• Manage their existing tickets and add comments and attachments
• View announcements and outages
• Review and approve assigned tasks
• Search on tickets, announcements, outstanding tasks and knowledge articles
• View owned assets and raise ticket for the given owned asset
• Call their organizational specific helpdesk directly from the App
• Manage their user profile

All users who access the mobile app will be in the self-service role and do not require a Cloud Service Management user license. The app requires a connection to an instance of CA Cloud Service Management.

For more details visit our wiki: https://wiki.ca.com/display/CloudSMBamboo/CA+Cloud+Service+Management+for+Mobile
Allows applications to open network sockets.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to write to external storage.
Required to be able to access the camera device.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an app to access approximate location.
Allows an application to read from external storage.