Home / Business Apps / BeyondTrust Support on Windows Pc

BeyondTrust Support on Windows Pc

Developed By: Bomgar Corporation

License: Free

Rating: 2,7/5 - 275 votes

Last Updated: April 16, 2024

Compatible with Windows 10/11 PC & Laptop

App Details

Version	2.2.21-8b5ab251
Size	5.7 MB
Release Date	November 02, 24
Category	Business Apps
App Permissions: Allows applications to open network sockets. [see more (11)]
What's New: New issue submission option to request a support session.Bug fixes. [see more]
Description from Developer: You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fu... [read more]

App preview ([see all 4 screenshots])

About this app

On this page you can download BeyondTrust Support and install on Windows PC. BeyondTrust Support is free Business app, developed by Bomgar Corporation. Latest version of BeyondTrust Support is 2.2.21-8b5ab251, was released on 2024-11-02 (updated on 2024-04-16). Estimated number of the downloads is more than 100,000. Overall rating of BeyondTrust Support is 2,7. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 275 users, 128 users had rated it 5*, 90 users had rated it 1*.

How to install BeyondTrust Support on Windows?

Instruction on how to install BeyondTrust Support on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install BeyondTrust Support on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Install using BlueStacks
Install using NoxPlayer

Step By Step Guide To Install BeyondTrust Support using BlueStacks

Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
Once installed, click "BeyondTrust Support" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install BeyondTrust Support on Windows PC using NoxPlayer

Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
The installation process will take place quickly. After successful installation, you can find "BeyondTrust Support" on the home screen of NoxPlayer, just click to open it.

Discussion

(*) is required

Download older versions

Other versions available: 2.2.21-8b5ab251 , 2.2.20-d4e49a62.

Download BeyondTrust Support 2.2.21-8b5ab251 on Windows PC – 5.7 MB

Download BeyondTrust Support 2.2.20-d4e49a62 on Windows PC – 17.5 MB

You can dramatically broaden service desk reach with the new BeyondTrust Android Customer Client. Employees and end users with popular Android-powered mobile devices can get the fullest support they need to be more productive while mobile. Once connected to a Remote Support Representative, you can securely chat and receive support from the Representative by allowing them to view your screen, view your mobile devices system information, and share your live camera feed.

Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
BeyondTrust InSight – Extend your representative’s vision by streaming live video.
Chat – Chat back and forth with your representative.

Note: The BeyondTrust Android Customer Client works with existing BeyondTrust installations with version 19.1 or greater and support sites with trusted CA-signed certificates.

The File Transfer feature has been removed from this app due to Google Play Store app approval restrictions. If you require the File Transfer feature to support your users, please contact BeyondTrust Support for other options.

BeyondTrust Support users can optionally approve the use of an Accessibility Service to allow a Representative to further support and manage their device. When starting a Support Session, the app may request that the Support Accessibility Service be enabled in order to grant the connected Remote Support Representative key and gesture input capabilities while they view the display through Screen Sharing. No personal information is collected by this Accessibility Service.

New issue submission option to request a support session.
Bug fixes.

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to call killBackgroundProcesses(String].
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows read access to the device's phone number(s].
Allows an application to read the user's contacts data.
Allows access to the list of accounts in the Accounts Service.
Required to be able to access the camera device.
Allows an application to capture video output.
Allows an application to take screen shots and more generally get access to the frame buffer data.