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Telephone Customer Service on Windows Pc

Developed By: Bigrock People Performance Solutions

License: Free

Rating: 5,0/5 - 3 votes

Last Updated: December 24, 2023

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 4
Size 13.4 MB
Release Date December 11, 22
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (1)]

What's New:
Updated Settings page [see more]

Description from Developer:
Your essential guide to Telephone Customer Service from Bigrock People Performance Solutions.

Telephone Customer Service is an essential aspect of many organisations. In order to... [read more]

App preview ([see all 13 screenshots])

App preview

About this app

On this page you can download Telephone Customer Service and install on Windows PC. Telephone Customer Service is free Business app, developed by Bigrock People Performance Solutions. Latest version of Telephone Customer Service is 4, was released on 2022-12-11 (updated on 2023-12-24). Estimated number of the downloads is more than 1,000. Overall rating of Telephone Customer Service is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 3 users, 3 users had rated it 5*, 1 users had rated it 1*.

How to install Telephone Customer Service on Windows?

Instruction on how to install Telephone Customer Service on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Telephone Customer Service on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Telephone Customer Service using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Telephone Customer Service" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Telephone Customer Service on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Telephone Customer Service" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 4.

Download Telephone Customer Service 4 on Windows PC – 13.4 MB

Your essential guide to Telephone Customer Service from Bigrock People Performance Solutions.

Telephone Customer Service is an essential aspect of many organisations. In order to achieve success, all call or contact centre people have to ‘delight’ customers at every stage in their journey. Essentially Customer Service is the ability to help customers and clients make the very best decisions, by demonstrating to them that your organisation has a genuine interest in ensuring your product or service delivers and surpasses their expectations.

You need to build trust quickly and effectively on the phone in order for customers to open up to you. You need to be focussed on what you want to understand from them and why. You should then be able to explain to the customer why it benefits them to open up to you. This is all about professional diagnosis for their benefit.

The Telephone Customer Service App takes you through every aspect of Customer Service on the telephone; focussing on building relationships to gain a thorough understanding of your customer’s needs to ensure you offer the most appropriate solution. Some of the items covered are;
- The purpose and role of a Telephone Customer Service professional.
- How to approach trying to understand customers.
- The importance of delivering great customer service.
- How to prepare thoroughly for any customer service interaction.
- The importance of collecting and storing accurate customer records.
- The importance of a clear and concise Value Proposition.
- The process of engaging, eliciting and executing to ensure you understand your customer and provide solutions that meet their needs.
- How to use your voice and best practice communications skills for the telephone.
- How mindset can be the difference between failing or succeeding.
- Working hard to achieve goals that have been set.

Features include:
- Top Tips – Refresh your memory on top tips and techniques from across the App.
- Telephone Customer Service in a Nutshell – Short App summary.

With top content from leading business coaches, the Telephone Customer Service App is the ultimate guide for call centre professionals who are looking to develop their Telephone Customer Service knowledge & skills.

"Our attitude towards others determines their attitude towards us."
Earl Nightingale
Updated Settings page
Allows applications to open network sockets.