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Assist - Technical Assistance on Windows Pc

Developed By: EUROSYSTEM2000 S.R.L.

License: Free

Rating: 5,0/5 - 1 votes

Last Updated: February 22, 2025

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 8.30.11
Size 45.9 MB
Release Date February 07, 25
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (14)]

What's New:
Operational improvements linked to the performance of the App. [see more]

Description from Developer:
NOTE: This app can only be used with Assist management software and its integrations. More information at www.assistsolution.it

ASSIST IS THE FIELD SERVICE APP: INTERVENTIONS MANA... [read more]

App preview ([see all 25 screenshots])

App preview

About this app

On this page you can download Assist - Technical Assistance and install on Windows PC. Assist - Technical Assistance is free Business app, developed by EUROSYSTEM2000 S.R.L.. Latest version of Assist - Technical Assistance is 8.30.11, was released on 2025-02-07 (updated on 2025-02-22). Estimated number of the downloads is more than 1,000. Overall rating of Assist - Technical Assistance is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 1 users had rated it 1*.

How to install Assist - Technical Assistance on Windows?

Instruction on how to install Assist - Technical Assistance on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Assist - Technical Assistance on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Assist - Technical Assistance using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Assist - Technical Assistance" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Assist - Technical Assistance on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Assist - Technical Assistance" on the home screen of NoxPlayer, just click to open it.

Discussion

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NOTE: This app can only be used with Assist management software and its integrations. More information at www.assistsolution.it

ASSIST IS THE FIELD SERVICE APP: INTERVENTIONS MANAGEMENT, SYSTEMS AND PLANTS MAINTENANCE, TECHNICAL AND AFTER-SALES SERVICE.

Main features:

- Interventions assigned to teams and individual technicians
- Insertion of self-assigned / to be assigned interventions
- Insertion of service calls from the app or via email piping
- Interventions assignment
- Service call history
- Plant structure, serial numbers and data sheets
- Customizable technical and commercial checklists
- Consultation of contracts
- Photo gallery
- Customer signature and stamp
- Privacy consent collection
- Management of takings and payments
- Trunk stock and goods transfer with barcode
- Dedicated messaging system
- Bank statements, customer master data, price lists, attempted sales
- CRM, opportunities, email marketing
- Data collection for inventory
- Order collection for agents
- Integrated shop
- Skills and surveys management

On the move and in real time you can enter, manage and close your service calls. By logging in, each technician displays the assigned calls on the Assist app with different display modes. In each call you can enter: services provided, materials used, attachments, customer signature and stamp, fill in checklists and record takings and payments. At the end, in just a few seconds, the intervention report is automatically processed and sent by e-mail to the customer, the technician and the company manager. The data entered in the app are synchronised with the Assist ERP. All data of the interventions performed can be accessed via the history function.

WORK ALSO OFFLINE WITH ASSIST
The app can also be used in offline mode: you can fill in the pages and close the service job; the data will be synchronised automatically when the signal is available again.

COMPILE A PERSONALISED CHECKLIST FOR EACH MACHINE.

Through the Assist ERP you can build a checklist that your technicians can fill in from the app. By type of service activity, system and machine type, it is possible to define a list of information which, once filled in by the technician, is stored on the service call. The certification document is sent by email to the customer (together with the intervention report); each type of checklist can be combined with a different, fully customisable print template.

WAREHOUSE MANAGEMENT AND GOODS TRANSFER.

Technicians' trunk stock are also managed via app. From the main warehouse, each authorised technician can make pick-ups and transfers to and from their van; the barcode reading function speeds up daily operations and guarantees maximum precision.

PRIVACY CONSENT AND COMMERCIAL CHECKLISTS.

ASSIST allows you to fill in privacy consent forms and commercial checklists (created via the Areagate web portal). The former allows you to obtain authorisation from the customer to process data, the latter allows you to collect customer-specific information with which you can devise customised marketing strategies.

HOLIDAYS AND LEAVES

Functionality to easily manage holidays and leave for staff and employees at any time. Staff can enter requests directly from the app and the manager will be able to manage and organise them thanks to the timeline.

CUSTOMER ACCOUNT FOR CONTROLLING INTERVENTION REQUESTS.

Through the app, the AreaGate web portal or by email your customers can enter intervention requests and consult their history thanks to dedicated accesses.

Policy: https://www.es2000.it/privacy.html
Operational improvements linked to the performance of the App.
Allows applications to open network sockets.
Allows an application to broadcast sticky intents.
Allows applications to connect to paired bluetooth devices.
Allows applications to discover and pair bluetooth devices.
Allows applications to access information about networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an app to use fingerprint hardware.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to record audio.
Required to be able to access the camera device.
Allows access to the vibrator.
Allows an application to write to external storage.
Allows an application to read from external storage.