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Desk.com on Windows Pc

Developed By: Salesforce.com, inc.

License: Free

Rating: 3,0/5 - 179 votes

Last Updated: April 16, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 2.1.3
Size 5.3 MB
Release Date July 28, 18
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (4)]

What's New:
We fixed a bug causing macros with replies not to execute successfully. [see more]

Description from Developer:
Whether you're on the road or just in the conference room, the Desk.com mobile app will help you stay on top of customer issues, collaborate with your team, and track and quick... [read more]

App preview ([see all 9 screenshots])

App preview

About this app

On this page you can download Desk.com and install on Windows PC. Desk.com is free Business app, developed by Salesforce.com, inc.. Latest version of Desk.com is 2.1.3, was released on 2018-07-28 (updated on 2024-04-16). Estimated number of the downloads is more than 10,000. Overall rating of Desk.com is 3,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 179 users, 50 users had rated it 5*, 55 users had rated it 1*.

How to install Desk.com on Windows?

Instruction on how to install Desk.com on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Desk.com on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Desk.com using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Desk.com" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Desk.com on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Desk.com" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 2.1.3.

Download Desk.com 2.1.3 on Windows PC – 5.3 MB

Whether you're on the road or just in the conference room, the Desk.com mobile app will help you stay on top of customer issues, collaborate with your team, and track and quickly respond to cases. It's that easy and it's always safe and secure.

Use this app from your Android phone or tablet and never lose touch with your customers, even when you’re on the go. (The Desk.com mobile app is also available for iOS.)

Features:

• Use Desk.com on your Android phone or tablet

• Automatically sync with your Desk.com site

• Reply to and resolve customer requests

• Search across cases by keyword, customer name, or case ID

• View all of your customer inquiries

• Check in on your support queues

• Add internal notes for only colleagues to see

• Add quick replies and actions (macros) to cases

• Set case status and priority

• Assign cases to agents and groups

• See detailed customer and company information

• Find out about new cases with push notifications
We fixed a bug causing macros with replies not to execute successfully.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.