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CA Service Management on Windows Pc

Developed By: CA Inc.

License: Free

Rating: 3,0/5 - 126 votes

Last Updated: April 16, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 3.1.15
Size 8.4 MB
Release Date November 10, 20
Category Business Apps

App Permissions:
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming. [see more (22)]

What's New:
We are updating the app to make your experience better. This release includes bug fixes and stability improvements. [see more]

Description from Developer:
This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can col... [read more]

App preview ([see all 6 screenshots])

App preview

About this app

On this page you can download CA Service Management and install on Windows PC. CA Service Management is free Business app, developed by CA Inc.. Latest version of CA Service Management is 3.1.15, was released on 2020-11-10 (updated on 2024-04-16). Estimated number of the downloads is more than 10,000. Overall rating of CA Service Management is 3,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 126 users, 42 users had rated it 5*, 40 users had rated it 1*.

How to install CA Service Management on Windows?

Instruction on how to install CA Service Management on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install CA Service Management on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install CA Service Management using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "CA Service Management" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install CA Service Management on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "CA Service Management" on the home screen of NoxPlayer, just click to open it.

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Download older versions

Other versions available: 3.1.15.

Download CA Service Management 3.1.15 on Windows PC – 8.4 MB

This app enables mobile device access to CA Service Management to perform many tasks that leverage CA Service Desk Manager, CA Service Catalog and CA IT Asset Manager. You can collaborate for issue resolution via communities, ask questions, reply to other's question and comment on replies. If you are still unable to resolve your issue, the app lets you request a service or open a CA Service Desk Manager ticket including use of the mobile device camera, location and voice-to-text features to simplify ticket creation. You can also view your open help desk tickets. Another capability enables you to review your assigned tasks and take action, such as approving the task. Support Analysts can view and filter their ticket queues, as well as drill into the details of a specific ticket and perform various actions on it. This app requires an active CA Service Desk Manager 12.7 or later implementation that has been configured for mobile access. Requesting available services or viewing the open service requests requires CA Service Catalog. Accessing assets requires CA IT Asset Manager.
We are updating the app to make your experience better. This release includes bug fixes and stability improvements.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
This constant was deprecated in API level 21. No longer enforced.
Allows applications to open network sockets.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows an application to record audio.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to read the user's contacts data.
Allows an application to write the user's contacts data.
Allows access to the list of accounts in the Accounts Service.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an application to modify global audio settings.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Required to be able to access the camera device.
Allows access to the list of accounts in the Accounts Service.
Allows access to the vibrator.
Allows an application to access extra location provider commands.
Allows an application to broadcast sticky intents.
Allows applications to disable the keyguard if it is not secure.