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Freshservice on Windows Pc

Developed By: Freshworks Inc

License: Free

Rating: 2,9/5 - 1.541 votes

Last Updated: April 16, 2024

Compatible with Windows 10/11 PC & Laptop

App Details

Version	7.13.9
Size	55.5 MB
Release Date	November 01, 24
Category	Business Apps
App Permissions: Allows applications to open network sockets. [see more (9)]
What's New: - Agents can now add resolution notes for tickets from the mobile app to aid quick references. For customers with the Freddy co-pilot addon, this includes an... [see more]
Description from Developer: Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has b... [read more]

App preview ([see all 9 screenshots] / [view video])

About this app

On this page you can download Freshservice and install on Windows PC. Freshservice is free Business app, developed by Freshworks Inc. Latest version of Freshservice is 7.13.9, was released on 2024-11-01 (updated on 2024-04-16). Estimated number of the downloads is more than 100,000. Overall rating of Freshservice is 2,9. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1,541 users, 533 users had rated it 5*, 507 users had rated it 1*.

How to install Freshservice on Windows?

Instruction on how to install Freshservice on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Freshservice on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Install using BlueStacks
Install using NoxPlayer

Step By Step Guide To Install Freshservice using BlueStacks

Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
Once installed, click "Freshservice" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Freshservice on Windows PC using NoxPlayer

Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
The installation process will take place quickly. After successful installation, you can find "Freshservice" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 7.13.9 , 7.13.6 , 7.13.4 , 7.12.3.

Download Freshservice 7.13.9 on Windows PC – 55.5 MB

Download Freshservice 7.13.6 on Windows PC – 55.2 MB

Download Freshservice 7.13.4 on Windows PC – 16.8 MB

Download Freshservice 7.12.3 on Windows PC – 15.9 MB

Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app.

What’s new?

To-do list to plan your day.
Change Management to manage your changes
Task module to manage your schedule
Fully capable Incident management
Service Catalog
Approvals Management
User Management

Key features of Freshservice mobile app

1. Push notifications to stay on top of things.
2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it.
3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views.
4. Insert canned responses when needed and attach files as necessary.
5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’.
6. Search your list of users or the right solution in your knowledge base.
7. Get a quick overview of your help desk.
8. Your employees can access the service catalog and even place and track service requests.
9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner.
10. Log in easily using Active Directory SSO or SAML.

- Agents can now add resolution notes for tickets from the mobile app to aid quick references. For customers with the Freddy co-pilot addon, this includes an AI-powered resolution note generator encompassing the root cause, actions taken, and resolution.
- Bug fixes and enhancements.

Allows applications to open network sockets.
Allows an application to write to external storage.
Allows access to the vibrator.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Required to be able to access the camera device.
Allows an application to record audio.
Allows an application to read from external storage.
Allows applications to access information about networks.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.