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myHelpDesk on Windows Pc

Developed By: Dataprise, Inc.

License: Free

Rating: 4,5/5 - 11 votes

Last Updated: April 16, 2024

Compatible with Windows 10/11 PC & Laptop

App Details

Version	1.1.29
Size	4.2 MB
Release Date	August 24, 20
Category	Business Apps
App Permissions: Allows applications to open network sockets. [see more (8)]
What's New: Android version upgraded. [see more]
Description from Developer: Professional 24x7 technical support for your employees. THE BEST OPTION FOR EMPLOYEES ON THE GO Provide your employees access to technical support around the clock. Features direc... [read more]

App preview ([see all 6 screenshots])

About this app

On this page you can download myHelpDesk and install on Windows PC. myHelpDesk is free Business app, developed by Dataprise, Inc.. Latest version of myHelpDesk is 1.1.29, was released on 2020-08-24 (updated on 2024-04-16). Estimated number of the downloads is more than 1,000. Overall rating of myHelpDesk is 4,5. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 11 users, 1 users had rated it 5*, 9 users had rated it 1*.

How to install myHelpDesk on Windows?

Instruction on how to install myHelpDesk on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install myHelpDesk on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Install using BlueStacks
Install using NoxPlayer

Step By Step Guide To Install myHelpDesk using BlueStacks

Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
Once installed, click "myHelpDesk" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install myHelpDesk on Windows PC using NoxPlayer

Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
The installation process will take place quickly. After successful installation, you can find "myHelpDesk" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 1.1.29.

Download myHelpDesk 1.1.29 on Windows PC – 4.2 MB

Professional 24x7 technical support for your employees.

THE BEST OPTION FOR EMPLOYEES ON THE GO
Provide your employees access to technical support around the clock. Features direct access to our professionally staffed U.S. based help desk who can resolve your technical issues of all kinds. We work around your schedule to resolve issues quickly and correctly the first time.

PROFESSIONAL GRADE OPTIONS
We will support your users in the following ways:
1. Direct dial-in priority access
2. App initiated tickets
3. Live running history updates
4. Email-only communication preference
5. Push notification updates
6. Introducing new feature for users to quickly request To Do's from their support team.
7. Fix-and-notify option for many types of common issues (e.g. "password resets")

CUSTOM WHITE LABELING AVAILABLE
myHelpDesk can be branded as YOUR Help Desk. Our white labeled app options integrate with our 24x7 Help Desk to provide a highly integrated and seamless support experience for YOUR own customers.

Our white label options are included FREE with a service subscription and include the following features:

1. Branded myHelpDesk app with your business logo
2. Your own displayed support email, phone and contact information
3. Branded voice prompt IVR menu for inbound calls
4. White labeled push and email ticket update notifications
5. Branded live-technician answer scripts

REQUIREMENTS
Your organization must be pre-activated with a current support subscription in order to utilize this app. Contact your provider directly or contact us at 1-888-414-8111 Opt. 4 to learn more.

TRY FOR FREE!
Don't have a current support subscription? Don't worry! The myHelpDesk app offers a free demo mode where you can access and utilize the app as if you were a pre-activated organization (limited access applies).
To demo the app:
1. Download app on your device
2. Click on 'Click Here to Demo'
3. Complete registration
Once in the app, you will be able to exercise the app's functionality. For more information regarding support subscriptions, contact us at 1-888-414-8111 Opt. 4 to learn more.

Keywords: help desk, service desk, tech support, mobile help desk, online help desk system, help desk ticketing, IT help desk, IT support desk

Android version upgraded.

Allows applications to open network sockets.
Allows an application to write to external storage.
Allows an app to access approximate location.
Allows an app to access precise location.
Allows an application to record audio.
Allows an application to read from external storage.
Allows applications to access information about networks.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.