Home  /  Business Apps  / Live Chat Software by ProProfs on Windows Pc

Live Chat Software by ProProfs on Windows Pc

Developed By: Live2Support

License: Free

Rating: 3,7/5 - 65 votes

Last Updated: April 16, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 3.1.0
Size 4.5 MB
Release Date January 22, 19
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (7)]

Description from Developer:
ProProfs Live Chat Software app is a centralized platform for support operators to take up all customer queries and provide answers in real-time. The use of this mobile-optimized c... [read more]

App preview ([see all 6 screenshots]  /  [view video])

App preview

About this app

On this page you can download Live Chat Software by ProProfs and install on Windows PC. Live Chat Software by ProProfs is free Business app, developed by Live2Support. Latest version of Live Chat Software by ProProfs is 3.1.0, was released on 2019-01-22 (updated on 2024-04-16). Estimated number of the downloads is more than 5,000. Overall rating of Live Chat Software by ProProfs is 3,7. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 65 users, 8 users had rated it 5*, 30 users had rated it 1*.

How to install Live Chat Software by ProProfs on Windows?

Instruction on how to install Live Chat Software by ProProfs on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Live Chat Software by ProProfs on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Live Chat Software by ProProfs using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Live Chat Software by ProProfs" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Live Chat Software by ProProfs on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Live Chat Software by ProProfs" on the home screen of NoxPlayer, just click to open it.

Discussion

(*) is required

ProProfs Live Chat Software app is a centralized platform for support operators to take up all customer queries and provide answers in real-time. The use of this mobile-optimized chat box allows your operators to monitor visitors and initiate a chat no matter where they are. With such a live support chat software, you get to reduce support tickets and turn visitors into delighted customers. Provide instant answers without making them switch back and forth between your web pages.

The robust live chat software app is equipped with features like visitor monitoring that can help your operators understand your customers better. The live chat for customer service comes with an intelligent chat engagement feature that allows your operators to reach out to visitors by sending proactive invites and auto greetings from the mobile app.

Other than sending proactive chat invites, the live chat app helps support operators monitor incoming, pending chat and track which operator is working on which chat. This helps them to make sure that no chat goes unanswered and convert website visitors into returning customers in case they have queries related their products/services at all times. Your operators can also easily see who is on your website, where they are stuck and proactively start a conversation.

ProProfs Chat for Android offers a series of features, that are listed below:

• Track and record offline messages
• Feature to access control panel from Android smartphone
• Invite visitors for live chat
• Know your website visitors using Geolocation
• Use canned messages
• Close chat feature in chat window
• Operator logout functionality in operator chat window

Benefits your business can attain from the use of live chat support application are:

• Resolve client queries instantly
• Improve support team’s productivity
• Support multiple visitors at the same time
• Provide personalized support based on visitor behaviour
• Capture more leads
• Grow sales
Allows applications to open network sockets.
Allows an application to write to external storage.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to read from external storage.