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Vodafone NPS on Windows Pc

Developed By: Medallia, Inc.

License: Free

Rating: 5,0/5 - 1 votes

Last Updated: April 16, 2024

Compatible with Windows 10/11 PC & Laptop

App Details

Version	3.17.7
Size	80 MB
Release Date	November 14, 24
Category	Business Apps
App Permissions: Allows applications to open network sockets. [see more (11)]
What's New: While we're hard at work behind the scenes, adding new features and enhancing your app experience, we're excited to introduce our new name -- "... [see more]
Description from Developer: Vodafone NPS provides instant and direct access to Vodafone customer feedback (for authorized users). Using the simple interface you can: - See survey scores and read customer comm... [read more]

App preview ([see all 9 screenshots])

About this app

On this page you can download Vodafone NPS and install on Windows PC. Vodafone NPS is free Business app, developed by Medallia, Inc.. Latest version of Vodafone NPS is 3.17.7, was released on 2024-11-14 (updated on 2024-04-16). Estimated number of the downloads is more than 10,000. Overall rating of Vodafone NPS is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 1 users had rated it 1*.

How to install Vodafone NPS on Windows?

Instruction on how to install Vodafone NPS on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Vodafone NPS on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Install using BlueStacks
Install using NoxPlayer

Step By Step Guide To Install Vodafone NPS using BlueStacks

Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
Once installed, click "Vodafone NPS" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Vodafone NPS on Windows PC using NoxPlayer

Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
The installation process will take place quickly. After successful installation, you can find "Vodafone NPS" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 3.17.7 , 3.15.3.

Download Vodafone NPS 3.17.7 on Windows PC – 80 MB

Download Vodafone NPS 3.15.3 on Windows PC – 97.3 MB

Vodafone NPS provides instant and direct access to Vodafone customer feedback (for authorized users). Using the simple interface you can:
- See survey scores and read customer comments
- Create your own scorecards to track TNPS and First Time Fix
- See a ranking of organisational units relevant to you
- Filter results by search term, organisational level, alert type, time period, and customer segment
- Forward responses by email to colleagues
- Call back customers and record call results
- Close/reopen alerts

The Vodafone NPS programme
- Tracks TNPS (Touchpoint Net Promoter Score) globally, reflecting the feedback we get from our customers right after they have contact with us.
- Covers all interaction touch points: in store, on the phone, with a technician, online or through the My Vodafone app.
- Provides immediate real-time customer feedback on how we’re doing, across our business, thousands of times every day.

Understanding scores and comments
- Customers are invited to rate their experience in a very short survey by SMS, IVR or email right after they have been in contact with us through any touchpoint.
- We ask customers how likely they are to recommend Vodafone based on their experience, on a scale from 0 to 10.
- These responses are used to calculate Net Promoter Score for that touchpoint.
- No matter the number, with Vodafone NPS our focus is on improving the score which tells us that we are doing better and better in the eyes of our customers.
- Customers can also leave comments in their own words, good or bad.
- Through Vodafone NPS we also ask if we fixed the issue, showing how well we’re performing on our Ask Once promise.

While we're hard at work behind the scenes, adding new features and enhancing your app experience, we're excited to introduce our new name -- "Vodafone NPS"

Allows applications to open network sockets.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an application to expand or collapse the status bar.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to read from external storage.
Allows an app to use fingerprint hardware.
Allows an application to write to external storage.