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VidyoEngage on Windows Pc

Developed By: Vidyo

License: Free

Rating: 4,3/5 - 6 votes

Last Updated: April 17, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 19.1.2
Size 17.7 MB
Release Date December 10, 23
Category Communication Apps

App Permissions:
Allows applications to open network sockets. [see more (12)]

What's New:
Fixed audio level + audio distortion issues found on certain new Android devicesAddressed multiple Bluetooth audio device operation/usage issues on new Android... [see more]

Description from Developer:
VidyoEngage is a turnkey solution for video customer engagement that enables click-to video chat, skill-based routing, customer waiting treatments, post-call surveys, and call summ... [read more]

App preview ([see all 11 screenshots])

App preview

About this app

On this page you can download VidyoEngage and install on Windows PC. VidyoEngage is free Communication app, developed by Vidyo. Latest version of VidyoEngage is 19.1.2, was released on 2023-12-10 (updated on 2024-04-17). Estimated number of the downloads is more than 1,000. Overall rating of VidyoEngage is 4,3. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 6 users, 1 users had rated it 5*, 5 users had rated it 1*.

How to install VidyoEngage on Windows?

Instruction on how to install VidyoEngage on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install VidyoEngage on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install VidyoEngage using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "VidyoEngage" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install VidyoEngage on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "VidyoEngage" on the home screen of NoxPlayer, just click to open it.

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Download older versions

Other versions available: 19.1.2.

Download VidyoEngage 19.1.2 on Windows PC – 17.7 MB

VidyoEngage is a turnkey solution for video customer engagement that enables click-to video chat, skill-based routing, customer waiting treatments, post-call surveys, and call summaries. Ideal for customer contact centers and service centers who want to add a video communications channel, VidyoEngage helps bridge the gap between online convenience and emotional connections with your customers.

This app requires a paid subscription to VidyoEngage cloud services. By installing this application, you acknowledge that you have read and understood this description. You acknowledge that this application may require access to your camera to function properly. You consent to receive communications, updates, and upgrades from Vidyo for this application or from the operator of any Vidyo system to which this application connects (an "Operator"). The Operator of each Vidyo system to which this application connects may collect meeting usage data and personal information, such as your screen name and IP address, from the application when it connects to such system, which will be subject to any terms of services, privacy policy and/or similar provisions of such Operator. You can withdraw your consent at any time by uninstalling this application. If you need assistance with removing this application, please contact support@vidyo.com.
Fixed audio level + audio distortion issues found on certain new Android devices
Addressed multiple Bluetooth audio device operation/usage issues on new Android OS's. NOTE: Users will need to accept permissions for android.permission.BLUETOOTH in order to use this version.
Updated copyright details
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to read from external storage.
Allows an application to write to external storage.
Allows applications to access information about Wi-Fi networks.
Required to be able to access the camera device.
Allows an application to record audio.
Allows an application to modify global audio settings.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to read the low-level system log files.
Allows applications to connect to paired bluetooth devices.