Home / Tools Apps / Call Utils (PRO version for Salesforce) on Windows Pc

Call Utils (PRO version for Salesforce) on Windows Pc

Developed By: Radek Baxa

License: Free

Rating: 5,0/5 - 1 votes

Last Updated: December 26, 2023

Compatible with Windows 10/11 PC & Laptop

App Details

Version	0.36
Size	5.1 MB
Release Date	August 04, 17
Category	Tools Apps
App Permissions: Allows an application to see the number being dialed during an outgoing call with the option to redirect the call to a different number or abort the call altogether. [see more (14)]
What's New: Minority bugfix (stop recording during call) [see more]
Description from Developer: Call Utils helps with logging calls to Salesforce. Apart from simple call tracking this application allows automatic audio recording and saving records as MP3 attachments. One o... [read more]

App preview ([see all 4 screenshots])

About this app

On this page you can download Call Utils (PRO version for Salesforce) and install on Windows PC. Call Utils (PRO version for Salesforce) is free Tools app, developed by Radek Baxa. Latest version of Call Utils (PRO version for Salesforce) is 0.36, was released on 2017-08-04 (updated on 2023-12-26). Estimated number of the downloads is more than 50. Overall rating of Call Utils (PRO version for Salesforce) is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 1 users had rated it 1*.

How to install Call Utils (PRO version for Salesforce) on Windows?

Instruction on how to install Call Utils (PRO version for Salesforce) on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Call Utils (PRO version for Salesforce) on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Install using BlueStacks
Install using NoxPlayer

Step By Step Guide To Install Call Utils (PRO version for Salesforce) using BlueStacks

Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
Once installed, click "Call Utils (PRO version for Salesforce)" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Call Utils (PRO version for Salesforce) on Windows PC using NoxPlayer

Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
The installation process will take place quickly. After successful installation, you can find "Call Utils (PRO version for Salesforce)" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 0.36.

Download Call Utils (PRO version for Salesforce) 0.36 on Windows PC – 5.1 MB

Call Utils helps with logging calls to Salesforce.

Apart from simple call tracking this application allows automatic audio recording and saving records as MP3 attachments.

One of the main advanced feature is transcribing speech to text. It opens BigData processing, text searching and other possibilities in your Salesforce.
(Salesforce Administrator must set Google cloud speech API key for this feature).

TIP: If you don't like deciding after all calls, set action after a call to Automatic synchronize.

To use this application you'll require:
- Salesforce CRM account with enabled API access. (For testing you can use free Developer edition.)
- Subscription fee charged after the trial period.
- Enough space in internal (safer) android storage for audio recording. The space is released after each synchronize to Salesforce.
- Login to Salesforce with currently the best security standard OAuth2. Call Utils will not store your password. There is no other Security Token required.

For other information visit web https://www.callutils4sf.com
You can read there about:
- Security first approach
- Privacy
- Settings
- Advanced settings for Salesforce Administrators
- Development roadmap (see https://www.callutils4sf.com/roadmap.html)
...and other next

Legal:
Call recording laws vary from state to state. These laws pertain to obtaining either single party (only you, the caller need to provide consent) or multi-party consent. Compliance with the law is up to you! Notify other party or turn off recording, if required.

Salesforce™ is a trademark of Salesforce.com, inc. This application is not offered, sponsored or endorsed by Salesforce.

Minority bugfix (stop recording during call)

Allows an application to see the number being dialed during an outgoing call with the option to redirect the call to a different number or abort the call altogether.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to read the user's call log.
Allows an application to record audio.
Allows an application to capture audio output.
Allows an application to modify global audio settings.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
This constant was deprecated in API level 21. No longer enforced.
Allows an app to use fingerprint hardware.
Allows applications to open network sockets.