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Knox Remote Support on Windows Pc

Developed By: Samsung SDS INC.

License: Free

Rating: 2,7/5 - 239 votes

Last Updated: April 18, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 24.09(240829090)
Size 6.1 MB
Release Date November 02, 24
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (8)]

What's New:
- Change target SDK version (33 → 34)- Knox SDK 3.10 version applied- Apply the latest FCM library [see more]

Description from Developer:
Knox Remote Support is a remote troubleshoot solution which allows IT admins to remotely connect to the user's device of Knox cloud services.

Knox Remote Support provides:
-... [read more]

App preview ([see all 9 screenshots])

App preview

About this app

On this page you can download Knox Remote Support and install on Windows PC. Knox Remote Support is free Business app, developed by Samsung SDS INC.. Latest version of Knox Remote Support is 24.09(240829090), was released on 2024-11-02 (updated on 2024-04-18). Estimated number of the downloads is more than 100,000. Overall rating of Knox Remote Support is 2,7. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 239 users, 114 users had rated it 5*, 83 users had rated it 1*.

How to install Knox Remote Support on Windows?

Instruction on how to install Knox Remote Support on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Knox Remote Support on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Knox Remote Support using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Knox Remote Support" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Knox Remote Support on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Knox Remote Support" on the home screen of NoxPlayer, just click to open it.

Discussion

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Knox Remote Support is a remote troubleshoot solution which allows IT admins to remotely connect to the user's device of Knox cloud services.

Knox Remote Support provides:
- Remotely control the user's device
- Record device screen as a video clip and send to IT admin.
- Capture device screen as an image file and send to IT admin.
- Enables IT admin to send the files to the user and vice versa.

Knox Remote Support is provided as a part of Knox cloud services on a valid license.
- Change target SDK version (33 → 34)
- Knox SDK 3.10 version applied
- Apply the latest FCM library
Allows applications to open network sockets.
Allows an application to read or write the system settings.
Allows applications to disable the keyguard if it is not secure.
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows read access to the device's phone number(s].
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.