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MobileSupport for SAMSUNG on Windows Pc

Developed By: RSUPPORT Co., Ltd.

License: Free

Rating: 3,1/5 - 433 votes

Last Updated: April 16, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 6.0.23.9
Size 18.6 MB
Release Date June 02, 20
Category Productivity Apps

App Permissions:
Allows applications to access information about networks. [see more (21)]

Description from Developer:
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘M... [read more]

App preview ([see all 6 screenshots]  /  [view video])

App preview

About this app

On this page you can download MobileSupport for SAMSUNG and install on Windows PC. MobileSupport for SAMSUNG is free Productivity app, developed by RSUPPORT Co., Ltd.. Latest version of MobileSupport for SAMSUNG is 6.0.23.9, was released on 2020-06-02 (updated on 2024-04-16). Estimated number of the downloads is more than 100,000. Overall rating of MobileSupport for SAMSUNG is 3,1. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 433 users, 123 users had rated it 5*, 144 users had rated it 1*.

How to install MobileSupport for SAMSUNG on Windows?

Instruction on how to install MobileSupport for SAMSUNG on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install MobileSupport for SAMSUNG on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

  1. Install using BlueStacks
  2. Install using NoxPlayer

Step By Step Guide To Install MobileSupport for SAMSUNG using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "MobileSupport for SAMSUNG" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install MobileSupport for SAMSUNG on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "MobileSupport for SAMSUNG" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 6.0.23.9.

Download MobileSupport for SAMSUNG 6.0.23.9 on Windows PC – 18.6 MB

Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1. Screen Control
View and control customers' mobile devices in real-time to collaboratively identify and resolve issues.

2. On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.

3. Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4. Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1. Download, install, and then launch the ‘MobileSupport’ application.
2. Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3. Engage in real-time video support.
4. Close the application once video support session has ended.

* Recommended OS : 4.0 ~ 4.1
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows applications to change Wi-Fi connectivity state.
Allows applications to open network sockets.
Allows an application to call killBackgroundProcesses(String].
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to change network connectivity state.
Allows an application to write to external storage.
Allows an application to modify global audio settings.
This constant was deprecated in API level 21. No longer enforced.
Allows an application to change the Z-order of tasks.
Allows an application to expand or collapse the status bar.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to request deleting packages.
Allows an application to take screen shots and more generally get access to the frame buffer data.
Allows an application to read the low-level system log files.
Allows an application to capture video output.
Allows an application to capture secure video output.
Allows an application to read from external storage.