Smartphone Diagnostics on Windows Pc

Introducing Smartphone Diagnostics, the simple way to keep your phone safe, secure and trouble free.

Use Smartphone Diagnostics to quickly identify problems and fix them easily without having to visit a Vodafone shop or send your phone off for repair.

Most of the problems Vodafone customers experience with their phones are software related and can be fixed in minutes. Smartphone Diagnostics helps you understand these problems and provides simple on screen guides on how to fix them.

SUFFERING FROM SLUGGISH PHONE PERFORMANCE, OVERLOADED STORAGE OR BATTERY DRAIN?
Smartphone Diagnostics can help you remove unwanted data, malware and problematic apps, freeing up space and keeping your phone in good working order for years after you purchased it.

THINK YOUR PHONE IS DAMAGED OR FAULTY?
Smartphone Diagnostics has an extensive range of powerful tests that will help you find out if something is really wrong.

Tests include (but are not limited to):

Battery
Display panel / screen
Cameras
Speakers and Microphones
Connectivity (4G & Wi-Fi)
Sensors (e.g. Compass, Gyroscopes & accelerometers)
Processors and internal components

Smartphone Diagnostics is free to use for Vodafone customers, and we recommend you download it now to help you optimise your phone's performance, and have it ready to help in the event that something more serious is detected.

IMPORTANT THINGS TO KNOW IF YOU HAVE A DEVICE WITH ANDROID VERSION BELOW 6.0:
In order to work, the app needs permissions to access the following:
PHONE CALLS: To retrieve your device information and identity and display it in the Device Info section in the app. This is also important for us for limiting Smartphone Diagnostics to only Vodafone customers.
CAMERA: For checking not only what camera types (front, back camera) are supported on your device, but also if they are functioning well.
MICROPHONE: Allows the app to check if the microphone is working properly.
LOCATION: Needed for running the GPS tests.
STORAGE: Used for checking your device storage and memory.
NETWORK COMMUNICATION: Allows the app to offer information about the network connections, such as Wi-Fi.
BLUETOOTH: Allows the app to check the current status of the Bluetooth settings on your device.
APPLICATION INFORMATION: Allows the app to retrieve information about the applications installed on your device, and can help you to find out if these are harmful, if they crash frequently or are unused.
BATTERY: Allows the app to check what the current settings are on your device screen, as these settings might affect your battery life if they are not optimised.
AUDIO SETTINGS: Allows the app to run sound specific tests, which gives you the status of each sound setting and if necessary, some recommended settings. Also, by allowing this permission, the app can test additional functions, such as ringer, playing media files, vibration, etc.


Permissions requested when installing Smartphone Diagnostics protect sensitive information from your device which will only be used when access to information is necessary for the functioning of the app.

Moreover, all the permissions this app asks for, once installed, are listed in detail by going to the “Settings” menu on the device, selecting “Application manager” or “Apps” depending on the device and selecting the app.

Allows an application to read or write the system settings.
Allows an app to access precise location.
Allows applications to access information about Wi-Fi networks.
Allows applications to access information about networks.
Allows applications to change Wi-Fi connectivity state.
Allows applications to discover and pair bluetooth devices.
Allows an application to send SMS messages.
Allows applications to connect to paired bluetooth devices.
Allows an application to read SMS messages.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to receive SMS messages.
Allows an application to modify global audio settings.
Allows applications to open network sockets.
Allows an application to read the low-level system log files.
Allows access to the vibrator.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows applications to change network connectivity state.
Allows an application to record audio.
Allows an application to write to external storage.
Required to be able to access the camera device.
Allows an application to write the user's contacts data.
Allows an application to read the user's contacts data.
Allows applications to perform I/O operations over NFC.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to read the sync settings.
Allows applications to read the sync stats.
Allows access to the list of accounts in the Accounts Service.
Allows applications to write the sync settings.
Allows an application to clear the caches of all installed applications on the device.
Allows an application to call killBackgroundProcesses(String].
Allows an application to collect battery statistics
Allows an application to find out the space used by any package.
Allows an application to read the user's call log.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
This constant was deprecated in API level 21. No longer enforced.
Allows an application to read from external storage.