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Cisco dCloud Contact Center on Windows Pc

Developed By: Cisco Systems, Inc.

License: Free

Rating: 5,0/5 - 1 votes

Last Updated: April 18, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 1.1
Size 7.7 MB
Release Date October 01, 18
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (12)]

What's New:
Misc. improvements and fixes. [see more]

Description from Developer:
Cisco dCloud provides Customers, Partners and Cisco Employees with a way to experience Cisco Solutions. This Mobile App will serve as an entry point & augment our Contact Cente... [read more]

App preview ([see all 7 screenshots])

App preview

About this app

On this page you can download Cisco dCloud Contact Center and install on Windows PC. Cisco dCloud Contact Center is free Business app, developed by Cisco Systems, Inc.. Latest version of Cisco dCloud Contact Center is 1.1, was released on 2018-10-01 (updated on 2024-04-18). Estimated number of the downloads is more than 100. Overall rating of Cisco dCloud Contact Center is 5,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 1 users had rated it 1*.

How to install Cisco dCloud Contact Center on Windows?

Instruction on how to install Cisco dCloud Contact Center on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Cisco dCloud Contact Center on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

  1. Install using BlueStacks
  2. Install using NoxPlayer

Step By Step Guide To Install Cisco dCloud Contact Center using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Cisco dCloud Contact Center" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Cisco dCloud Contact Center on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Cisco dCloud Contact Center" on the home screen of NoxPlayer, just click to open it.

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Download older versions

Other versions available: 1.1.

Download Cisco dCloud Contact Center 1.1 on Windows PC – 7.7 MB

Cisco dCloud provides Customers, Partners and Cisco Employees with a way to experience Cisco Solutions. This Mobile App will serve as an entry point & augment our Contact Center demonstration & lab solutions. Users of the mobile application will be able to move data into the demonstration environment (Mock Data). This mobile application will be synced with a mobile manager server within the demonstration environment and will only be used in conjunction with scheduled content available on the Cisco dCloud Platform.

The dCloud Contact Center mobile app helps you deliver more effective Contact Center demos. It provides the following capabilities:

1) Integrate the mobile channel into the Contact Center demonstration environment
2) Push mock data into the demonstration for a more realistic customer experience
3) Select your vertical for the demonstration (i.e. Retails, Finance, Healthcare, etc.)
4) Receive push notifications from the Contact Center agent
Misc. improvements and fixes.
Allows applications to open network sockets.
Allows an application to write to external storage.
Allows an application to read from external storage.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Required to be able to access the camera device.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the list of accounts in the Accounts Service.
This constant was deprecated in API level 21. No longer enforced.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows applications to access information about networks.
Allows an app to access precise location.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.