Home / Business Apps / Spiceworks - Help Desk on Windows Pc

Spiceworks - Help Desk on Windows Pc

Developed By: Spiceworks, Inc.

License: Free

Rating: 3,6/5 - 1.743 votes

Last Updated: December 24, 2023

Compatible with Windows 10/11 PC & Laptop

App Details

Version	3.3.20
Size	12.4 MB
Release Date	July 19, 19
Category	Business Apps
App Permissions: Allows applications to access information about networks. [see more (9)]
What's New: Minor bugs fixed [see more]
Description from Developer: Manage "Everything IT" - Anywhere. Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks - Help Desk, Spiceworks us... [read more]

App preview ([see all 14 screenshots])

About this app

On this page you can download Spiceworks - Help Desk and install on Windows PC. Spiceworks - Help Desk is free Business app, developed by Spiceworks, Inc.. Latest version of Spiceworks - Help Desk is 3.3.20, was released on 2019-07-19 (updated on 2023-12-24). Estimated number of the downloads is more than 100,000. Overall rating of Spiceworks - Help Desk is 3,6. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1,743 users, 364 users had rated it 5*, 756 users had rated it 1*.

How to install Spiceworks - Help Desk on Windows?

Instruction on how to install Spiceworks - Help Desk on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Spiceworks - Help Desk on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Install using BlueStacks
Install using NoxPlayer

Step By Step Guide To Install Spiceworks - Help Desk using BlueStacks

Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
Once installed, click "Spiceworks - Help Desk" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Spiceworks - Help Desk on Windows PC using NoxPlayer

Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
The installation process will take place quickly. After successful installation, you can find "Spiceworks - Help Desk" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 3.3.20.

Download Spiceworks - Help Desk 3.3.20 on Windows PC – 12.4 MB

Manage "Everything IT" - Anywhere.
Take your IT network, help desk tickets(cloud or local) and users with you wherever you go! With Spiceworks - Help Desk, Spiceworks users have the info they need to do their IT jobs – at their fingertips. See devices, work help desk tickets, access user info, read IT discussions, and more.

Used by over 1 million IT pros worldwide, Spiceworks free IT management app & online community simplifies “everything IT” about the IT workday. From network inventory, monitoring & mapping to help desk, vendor ratings & reviews and more, Spiceworks delivers everything an IT pro needs to get their daily grind done. All for free.

Spiceworks Mobile for IT Pros.

VIEW YOUR NETWORK INVENTORY & ISSUES*
- See all the hardware and it's details on your network
- Identify if any issues exist with your assets
- Open a ticket for any assets that need attention

RUN YOUR HELPDESK & TEND TO YOUR TICKETS
- See and respond to all of your trouble tickets
- Create new tickets, close and re-open existing ones
- Add and edit ticket description and details
- Assign tickets and set priorities, due date & more

GET A FULL PICTURE OF YOUR END-USERS*
- Quickly get contact info for your end users
- View and update important user details (Active Directory)
- Take and upload pictures of users to their profiles

Get Started with On Premise setup in 2 Easy Steps:
1) Get the latest version of Spiceworks' desktop app at http://www.spiceworks.com.
2) Come on back here & install Spiceworks Mobile

Permissions
We require several permissions on your Android device to operate properly. Here is the list and why we need them.

Network communication
full Internet access - your Spiceworks installation and the Spiceworks community are accessed through the internet.

Phone calls
read phone state and identity - from the people view, when making a call, we need to know if the phone is busy already.

System tools
retrieve running applications - lets us verify if a task has already been started so we have only one instance of activity at a time, and also lets us restart if we run into an unexpected issue.

*Network and inventory features currently available with On Premise version only.

Minor bugs fixed

Allows applications to access information about networks.
Allows access to the list of accounts in the Accounts Service.
This constant was deprecated in API level 21. No longer enforced.
Allows applications to open network sockets.
Allows an application to read from external storage.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to write to external storage.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.