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Freshcaller on Windows Pc

Developed By: Freshworks Inc

License: Free

Rating: 3,3/5 - 367 votes

Last Updated: April 18, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 3.10.5
Size 35.2 MB
Release Date November 29, 23
Category Communication Apps

App Permissions:
Allows an application to record audio. [see more (12)]

What's New:
We're always making improvements to Freshcaller so that you don't miss a thing. [see more]

Description from Developer:
With the Freshcaller mobile app, reach out or be available to your customers even while on the go. Your phone system is in your pocket! The smartly designed features of this app he... [read more]

App preview ([see all 8 screenshots])

App preview

About this app

On this page you can download Freshcaller and install on Windows PC. Freshcaller is free Communication app, developed by Freshworks Inc. Latest version of Freshcaller is 3.10.5, was released on 2023-11-29 (updated on 2024-04-18). Estimated number of the downloads is more than 50,000. Overall rating of Freshcaller is 3,3. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 367 users, 93 users had rated it 5*, 165 users had rated it 1*.

How to install Freshcaller on Windows?

Instruction on how to install Freshcaller on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Freshcaller on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Freshcaller using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Freshcaller" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Freshcaller on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Freshcaller" on the home screen of NoxPlayer, just click to open it.

Discussion

(*) is required

With the Freshcaller mobile app, reach out or be available to your customers even while on the go. Your phone system is in your pocket! The smartly designed features of this app help you address every call that comes your way, and solve your customers' problems then and there.

Provide timely solutions to your customers and put your best foot forward in your business's support game!

Features of our cloud-based phone system

Calls: Make and receive calls at your convenience.

Contacts: Dial saved phone contacts from within your Freshcaller app

Agent status: Set your availability by toggling between being online and offline from within the app.

Recent calls: Directly engage with your most recent callers from the list of recent calls

On-call functions: While on call, you can mute, transfer the call to another phone user, or put your call on hold to provide a clean customer experience. You can also navigate to other screens in the app while on the call.

Follow up actions Tap on an item in your call history to return the call or view the call summary, notes and play the recording.

Multiple incoming calls View all your incoming calls in queue on one single screen

Tickets: Convert your important and unresolved calls as tickets in Freshdesk.

Leads: Add your call notes and recordings to your CRM lead entry.

Benefits of Freshcaller
No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

You can try it out for a period of 21 days, for free.
We're always making improvements to Freshcaller so that you don't miss a thing.
Allows an application to record audio.
Allows applications to access information about networks.
Allows applications to open network sockets.
Permission an application must hold in order to use ACTION_REQUEST_IGNORE_BATTERY_OPTIMIZATIONS.
Allows applications to connect to paired bluetooth devices.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Marker permission for applications that wish to access notification policy.
Allows access to the vibrator.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an application to modify global audio settings.
Allows applications to access information about Wi-Fi networks.