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Zoho Desk on Windows Pc

Developed By: Zoho Corporation

License: Free

Rating: 4,4/5 - 2.523 votes

Last Updated: April 16, 2024

Compatible with Windows 10/11 PC & Laptop

App Details

Version	2.6.36
Size	38 MB
Release Date	November 10, 24
Category	Business Apps
App Permissions: Allows applications to open network sockets. [see more (9)]
What's New: - Now you can select the default ticket listing that appears when you launch the app.- Bug fixes and enhancements [see more]
Description from Developer: Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibil... [read more]

App preview ([see all 8 screenshots] / [view video])

About this app

On this page you can download Zoho Desk and install on Windows PC. Zoho Desk is free Business app, developed by Zoho Corporation. Latest version of Zoho Desk is 2.6.36, was released on 2024-11-10 (updated on 2024-04-16). Estimated number of the downloads is more than 100,000. Overall rating of Zoho Desk is 4,4. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 2,523 users, 145 users had rated it 5*, 1,812 users had rated it 1*.

How to install Zoho Desk on Windows?

Instruction on how to install Zoho Desk on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Zoho Desk on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Install using BlueStacks
Install using NoxPlayer

Step By Step Guide To Install Zoho Desk using BlueStacks

Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
Once installed, click "Zoho Desk" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Zoho Desk on Windows PC using NoxPlayer

Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
The installation process will take place quickly. After successful installation, you can find "Zoho Desk" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 2.6.36 , 2.6.26 , 2.6.24.

Download Zoho Desk 2.6.36 on Windows PC – 38 MB

Download Zoho Desk 2.6.26 on Windows PC – 34 MB

Download Zoho Desk 2.6.24 on Windows PC – 33.8 MB

Zoho Desk is Zoho's flagship customer service software that helps businesses automate their customer service operations. The Zoho Desk mobile app provides you with the flexibility to close tickets on the move, with the same ease and functionality as your desktop version. It's convenient to use, can be customized to fit any business, and doesn't cost a fortune, so your focus is only on the customer.

Here's how Zoho Desk makes your customer support software truly mobile:

Prioritize easily: Automatically organize your tickets by your chosen criteria using Custom Views and Work Modes, so you can start working on the tickets that really need your attention.

Stay connected: Converse with your customers on WhatsApp, Instagram, Twitter, WeChat, and other instant messaging apps.

See more context with each ticket: Resolve tickets with relevant and actionable information at your fingertips. Literally. Put a face to each ticket by bringing contact information from Zoho CRM into Zoho Desk.

Collaborate seamlessly: Work seamlessly with other departments, tag your team on tickets, and collaborate with them on the Team Feed to close tickets faster than ever before.

Stay notified: Constantly stay in the loop, wherever you go, with the Notification Center—get notified through push notifications about ticket updates, comments, and mentions.

Do more with gestures: Simplify frequently performed ticket actions like editing, closing, and moving tickets with quick and easy swipes.

Track tasks and ticket times: Follow up with tasks for each ticket and track how much time your agents spent on tickets with Time Tracking.

We're always working to make your Zoho Desk mobile app experience as smooth as possible. If you face any issues, write to us at desk@zohomobile.com and we'll get back to you right away.

- Now you can select the default ticket listing that appears when you launch the app.
- Bug fixes and enhancements

Allows applications to open network sockets.
Allows applications to access information about networks.
Allows access to the vibrator.
Allows an application to record audio.
Allows access to the list of accounts in the Accounts Service.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows an app to use fingerprint hardware.
Allows applications to access information about Wi-Fi networks.