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Live Support Customer on Windows Pc

Developed By: GENBAND US LLC

License: Free

Rating: 4,0/5 - 1 votes

Last Updated: December 24, 2023

Compatible with Windows 10/11 PC & Laptop

App Details

Version	1.0.3
Size	11.5 MB
Release Date	February 08, 17
Category	Business Apps
App Permissions: Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming. [see more (8)]
What's New: ######v1.0.3- Fixed Universal links- Bug Fixes######v1.0.1- Added universal links- Bug Fixes######V1.0.0- Initial Release [see more]
Description from Developer: Live Support (powered by Kandy™) is a state of the art customer service application that allows users to communicate with an expert to resolve product questions or obtain help dire... [read more]

App preview ([see all 9 screenshots])

About this app

On this page you can download Live Support Customer and install on Windows PC. Live Support Customer is free Business app, developed by GENBAND US LLC. Latest version of Live Support Customer is 1.0.3, was released on 2017-02-08 (updated on 2023-12-24). Estimated number of the downloads is more than 50. Overall rating of Live Support Customer is 4,0. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 1 users, 1 users had rated it 5*, 1 users had rated it 1*.

How to install Live Support Customer on Windows?

Instruction on how to install Live Support Customer on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Live Support Customer on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Install using BlueStacks
Install using NoxPlayer

Step By Step Guide To Install Live Support Customer using BlueStacks

Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
Once installed, click "Live Support Customer" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Live Support Customer on Windows PC using NoxPlayer

Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
The installation process will take place quickly. After successful installation, you can find "Live Support Customer" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 1.0.3 , 1.0.1.

Download Live Support Customer 1.0.3 on Windows PC – 11.5 MB

Download Live Support Customer 1.0.1 on Windows PC – 11.5 MB

Live Support (powered by Kandy™) is a state of the art customer service application that allows
users to communicate with an expert to resolve product questions or obtain help directly from
the business’ website.

When you visit a Live Support enabled website, there is a “contact us” (or other similar name)
button that presents different departments and/or options. Upon making a selection, the
website will allow you to choose a means of communication (chat, voice or video). The Live
Support application is then launched automatically to provide a direct connection to the right
representative. No need to get frustrated with convoluted IVRs or recorded instructions.
You will know your position in the queue (if all the representatives are busy) and once your
session is established, you will be connected with the selected representative over a
multimedia session that provides the following features:

* 2-way video — expedites issue resolution and provides a more personal conversation
* 2-way chat — allows sharing of URLs, textual information, images and files
* Camera selection (back or front camera) —allows the agent to see what you see and help you with step by step guidance
* Screen Sharing — allows the agent to share the screen to provide videos, manuals, diagrams or other type of supporting aid during the resolution

Note: This application requires the support service provider to have a Kandy Live Support subscription to allow agents to handle incoming support requests. Live Support’s real time communications capabilities (chat, video, audio, screen sharing, etc.) are provided by GENBAND’s Kandy cloud solution. You can find more information about the entire Live Support solution at http://livesupport.kandy.io

######
v1.0.3
- Fixed Universal links
- Bug Fixes
######
v1.0.1
- Added universal links
- Bug Fixes
######
V1.0.0
- Initial Release

Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows applications to access information about Wi-Fi networks.
Allows an application to write to external storage.
Required to be able to access the camera device.
Allows an application to read from external storage.