Home  /  Business Apps  / RemoteCall on Windows Pc

RemoteCall on Windows Pc

Developed By: RSUPPORT Co., Ltd.

License: Free

Rating: 4,3/5 - 73 votes

Last Updated: April 18, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 7.6.0.242
Size 26 MB
Release Date November 04, 24
Category Business Apps

App Permissions:
Required to be able to access the camera device. [see more (13)]

Description from Developer:
Receive Mobile and Visual support remotely by connecting to RemoteCall (remotecall.io).

* Getting started
1. Open the RemoteCall app on your mobile device and enter the 6-digit co... [read more]

App preview ([see all 11 screenshots])

App preview

About this app

On this page you can download RemoteCall and install on Windows PC. RemoteCall is free Business app, developed by RSUPPORT Co., Ltd.. Latest version of RemoteCall is 7.6.0.242, was released on 2024-11-04 (updated on 2024-04-18). Estimated number of the downloads is more than 10,000. Overall rating of RemoteCall is 4,3. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 73 users, 12 users had rated it 5*, 60 users had rated it 1*.

How to install RemoteCall on Windows?

Instruction on how to install RemoteCall on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install RemoteCall on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install RemoteCall using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "RemoteCall" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install RemoteCall on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "RemoteCall" on the home screen of NoxPlayer, just click to open it.

Discussion

(*) is required

Download older versions

Other versions available: 7.6.0.242 , 7.5.0.229.

Download RemoteCall 7.6.0.242 on Windows PC – 26 MB

Download RemoteCall 7.5.0.229 on Windows PC – 27.8 MB

Receive Mobile and Visual support remotely by connecting to RemoteCall (remotecall.io).

* Getting started
1. Open the RemoteCall app on your mobile device and enter the 6-digit connection code guided by the support agent.
2. Remote connection with the agent's viewer starts.
3. In case of on-site view is needed while mobile support is in progress, support agent can switch to Visual support mode and request permission.
4. If you accept Visual support on the mobile device, video captured from the phone's camera is streamed to the support agent's browser.
5. Support agent can switch back to mobile support mode at any time during the visual support process.

* Key features
- Customers can receive both mobile and visual support with a single app.
- Support agent can instantly switch the mode between mobile and visual support .

* RemoteCall service description
- RemoteCall : fastest remote support service accessed from a web browser without the need to install a remote support program. Easily access PC, mobile, and visual support from a PC or mobile device with a web browser.
- Mobile support: solve device problems by sharing the screen and controlling it remotely.
- Visual support: Share the mobile device's camera capture streaming in real time to check the site and provide solution to the problems directly.

Following option are used to provide the service.
1. Appear on top
- Used for device control status and screen drawing.
2. Camera
- Used for screen sharing during support session.
3. Microphone
- Used for voice support and communication.
4. Installed app list
- Used for viewing the control modules and reviewing updates.
Required to be able to access the camera device.
Allows an app to create windows using the type TYPE_APPLICATION_OVERLAY, shown on top of all other apps.
Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
Allows read access to the device's phone number(s].
Allows an app to access precise location.
Allows applications to access information about Wi-Fi networks.
Allows applications to connect to paired bluetooth devices.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an application to record audio.
Allows an application to modify global audio settings.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the vibrator.