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Talkdesk Conversations on Windows Pc

Developed By: Talkdesk, Inc

License: Free

Rating: 2,3/5 - 70 votes

Last Updated: April 19, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 6.5.5-5394
Size 36.7 MB
Release Date November 14, 24
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (11)]

What's New:
We are continuously improving our app. This release brings some minor bug fixes and stability enhancements. [see more]

Description from Developer:
TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone or tablet.

Superior call handling on the go:
Empowe... [read more]

App preview ([see all 6 screenshots])

App preview

About this app

On this page you can download Talkdesk Conversations and install on Windows PC. Talkdesk Conversations is free Business app, developed by Talkdesk, Inc. Latest version of Talkdesk Conversations is 6.5.5-5394, was released on 2024-11-14 (updated on 2024-04-19). Estimated number of the downloads is more than 10,000. Overall rating of Talkdesk Conversations is 2,3. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 70 users, 33 users had rated it 5*, 11 users had rated it 1*.

How to install Talkdesk Conversations on Windows?

Instruction on how to install Talkdesk Conversations on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install Talkdesk Conversations on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install Talkdesk Conversations using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "Talkdesk Conversations" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install Talkdesk Conversations on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "Talkdesk Conversations" on the home screen of NoxPlayer, just click to open it.

Discussion

(*) is required

TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone or tablet.

Superior call handling on the go:
Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions.

Customer service beyond the contact center:
Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers.

Connect to critical information:
Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations.

Stay in the know:
Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience.

FEATURES:
- Inbound and outbound calls
- Sending, receiving and managing SMS
- Status synced with Talkdesk ACD
- Dispositions and notes
- Warm and blind transfers
- Conference and agent-to-agent calls
- Managing call recordings
- Voicemails
- Integration with Talkdesk Analytics & Insights
- Integration with Salesforce and Zendesk
- Dark mode and Light mode
- Version for tablets

NOTE:
To learn more about Talkdesk CX Cloud Contact Center Software, go to www.talkdesk.com
Reach out to support@talkdesk.com so we can enable a free 30-day trial!
We are continuously improving our app. This release brings some minor bug fixes and stability enhancements.
Allows applications to open network sockets.
Allows access to the vibrator.
Allows a calling application which manages it own calls through the self-managed ConnectionService APIs.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
Allows read access to the device's phone number(s].
Allows applications to access information about networks.
Allows applications to access information about Wi-Fi networks.
Allows an application to record audio.
Allows an application to modify global audio settings.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.