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ServiceNow Agent - Intune on Windows Pc

Developed By: ServiceNow

License: Free

Rating: 2,4/5 - 34 votes

Last Updated: April 19, 2024

Download on Windows PC

Compatible with Windows 10/11 PC & Laptop

App Details

Version 17.1.0
Size 117.7 MB
Release Date January 14, 24
Category Business Apps

App Permissions:
Allows applications to open network sockets. [see more (17)]

What's New:
Fixed• App crashes in offline mode after an action is performed• Issues with links to third party apps• PDFs with pre-filled form data don't render... [see more]

Description from Developer:
ServiceNow Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment.

IMPORTANT: This software r... [read more]

App preview ([see all 5 screenshots])

App preview

About this app

On this page you can download ServiceNow Agent - Intune and install on Windows PC. ServiceNow Agent - Intune is free Business app, developed by ServiceNow. Latest version of ServiceNow Agent - Intune is 17.1.0, was released on 2024-01-14 (updated on 2024-04-19). Estimated number of the downloads is more than 10,000. Overall rating of ServiceNow Agent - Intune is 2,4. Generally most of the top apps on Android Store have rating of 4+. This app had been rated by 34 users, 6 users had rated it 5*, 6 users had rated it 1*.

How to install ServiceNow Agent - Intune on Windows?

Instruction on how to install ServiceNow Agent - Intune on Windows 10 Windows 11 PC & Laptop

In this post, I am going to show you how to install ServiceNow Agent - Intune on Windows PC by using Android App Player such as BlueStacks, LDPlayer, Nox, KOPlayer, ...

Before you start, you will need to download the APK/XAPK installer file, you can find download button on top of this page. Save it to easy-to-find location.

[Note] You can also download older versions of this app on bottom of this page.

Below you will find a detailed step-by-step guide, but I want to give you a fast overview of how it works. All you need is an emulator that will emulate an Android device on your Windows PC and then you can install applications and use it - you see you're playing it on Android, but this runs not on a smartphone or tablet, it runs on a PC.

If this doesn't work on your PC, or you cannot install, comment here and we will help you!

Step By Step Guide To Install ServiceNow Agent - Intune using BlueStacks

  1. Download and Install BlueStacks at: https://www.bluestacks.com. The installation procedure is quite simple. After successful installation, open the Bluestacks emulator. It may take some time to load the Bluestacks app initially. Once it is opened, you should be able to see the Home screen of Bluestacks.
  2. Open the APK/XAPK file: Double-click the APK/XAPK file to launch BlueStacks and install the application. If your APK/XAPK file doesn't automatically open BlueStacks, right-click on it and select Open with... Browse to the BlueStacks. You can also drag-and-drop the APK/XAPK file onto the BlueStacks home screen
  3. Once installed, click "ServiceNow Agent - Intune" icon on the home screen to start using, it'll work like a charm :D

[Note 1] For better performance and compatibility, choose BlueStacks 5 Nougat 64-bit read more

[Note 2] about Bluetooth: At the moment, support for Bluetooth is not available on BlueStacks. Hence, apps that require control of Bluetooth may not work on BlueStacks.

How to install ServiceNow Agent - Intune on Windows PC using NoxPlayer

  1. Download & Install NoxPlayer at: https://www.bignox.com. The installation is easy to carry out.
  2. Drag the APK/XAPK file to the NoxPlayer interface and drop it to install
  3. The installation process will take place quickly. After successful installation, you can find "ServiceNow Agent - Intune" on the home screen of NoxPlayer, just click to open it.

Discussion

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Download older versions

Other versions available: 17.1.0.

Download ServiceNow Agent - Intune 17.1.0 on Windows PC – 117.7 MB

ServiceNow Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment.

IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software.

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​

The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​

With Mobile Agent you can:​
• Manage the work assigned to your teams​​
• Triage incidents and cases​​
• Act on approvals with swipe gestures and quick actions​​
• Complete work while offline​​
• Access the full issue details, activity stream, and related lists of records​​
• Optimize workflows with location, camera, and touchscreen hardware

Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html

NOTE: This app requires the ServiceNow Madrid instance or later.

EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310

© 2023 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Fixed
• App crashes in offline mode after an action is performed
• Issues with links to third party apps
• PDFs with pre-filled form data don't render properly
• The ‘Back’ button on an Android device sends the user to the main list
• Support for giving feedback by long press gesture on Now Assist Virtual Agent Chat conversations.
Detailed release notes can be found on the ServiceNow product documentation website.
Allows applications to open network sockets.
Allows applications to access information about networks.
Allows an app to access precise location.
Required to be able to access the camera device.
Allows an application to record audio.
Marker permission for applications that wish to access notification policy.
Allows applications to change Wi-Fi connectivity state.
Allows applications to access information about Wi-Fi networks.
Allows an app to access approximate location.
Allows applications to connect to paired bluetooth devices.
Allows applications to discover and pair bluetooth devices.
Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting.
Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
Allows access to the list of accounts in the Accounts Service.
Allows an app to use fingerprint hardware.
Allows access to the vibrator.
Allows applications to perform I/O operations over NFC.